Coming soon
WhatsApp agent
The same agent, on the app your clients already use.
In a few words
The same agent, on the messenger your clients already have in their pocket. The integration works: it has been checked end to end with real Meta traffic. What's left is going live, which we still do by hand with each practice.
How it works
01 The client writes on WhatsApp
From the app already on their phone, with nothing to install and no need to find your website.
02 The same agent answers
Same documents, same answers as on your site. You have nothing to rewrite.
03 You take over whenever you want
From your dashboard. The agent goes quiet while you write yourself.
04 Everything arrives in one place
WhatsApp conversations join the ones from your site, in the same inbox.
Le détail
Where it really stands
The agent already answers on WhatsApp: receiving messages, replying, handing over to a human whenever you want. We connect each number ourselves, one business at a time — that's why we haven't opened it as self-service yet.
Replying, and writing first
Replying to someone who wrote to you works straight away. Sending a message the client didn't ask for — a reminder, a confirmation — first requires your company to be verified with Meta. Your company does that, we guide you through it; allow one to three weeks on their side.
One thing to know beforehand
Once your number moves to the WhatsApp API, the WhatsApp Business app on your phone stops working for that number: the conversations arrive in your dashboard. Many practices actually prefer that, but we'd rather say it before, not after.
The same agent, not a second one
Same documents, same answers, same inbox as the agent on your site. You have nothing to rewrite, and your conversations stay in one place.
What's included
- Setup
- By hand, with you — not self-service yet
- Knowledge base
- The same as the agent on your site
- Replying to a message received
- Works from the moment it's connected
- Writing first (reminders, confirmations)
- After your company is verified with Meta
- Who does that verification
- Your company, with our support
- Time on Meta's side
- One to three weeks — outside our control
- Handover to a human
- Included
- WhatsApp Business app on the phone
- No longer works for that number — everything goes through the dashboard
- Hosting
- Europe
- Price
- Set when it opens
The price
Price to come
The price will be set when it opens. Just tell us it interests you: that's how we choose the order in which we open things.
Frequently asked questions
So why « coming soon »?
Because we still connect each number ourselves, with you. As long as it isn't self-service, we'd rather not show a button suggesting otherwise. If you want it now, write to us: it's possible.
Can a human take over the conversation?
Yes, whenever you decide. You take over from your dashboard and the agent goes quiet while you write yourself.
Will I need another number?
Not necessarily: we can start from the one your clients already know. In that case, remember the note above about the WhatsApp Business app.
Does it replace the agent on the website?
No, it's the same agent on one more channel. Some of your clients write from your site, others from WhatsApp; everything arrives in the same place.
Tell us what takes up most of your time.
We answer within two working days. And if what you need isn't something we do, we'll tell you that too.
French-speaking Switzerland