Synthcraft
A small shop after closing: the counter, one lamp still on, an open laptop with its screen turned away.
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Chatbot agent

Answers on your website, seven days a week.

from CHF 290 / month

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In a few words

An agent that knows your trade answers your visitors while you work. It relies on your own documents, says what it is basing itself on, and doesn't let anyone leave without noting who they were.

How it works

  1. 01 A visitor writes

    On your site, at the hour that suits them. Most often in the evening, when you're closed.

  2. 02 The agent understands

    It reads the question, searches your own documents, and finds what genuinely answers it.

  3. 03 It answers, and cites

    The answer comes with its source. When it doesn't know, it says so rather than inventing.

  4. 04 You get the contact

    The name, the way to reach them, the need. In a single inbox, ready for your call back.

Le détail

Installation

One line of code to paste into your site. No migration, no change of host, no rebuild. Allow about thirty minutes, the time it takes to upload your documents.

A kitchen table late at night: a person seen from behind in front of a laptop, a single lamp on.
It's 11 pm and someone has a question. They get an answer.

What it knows

You upload what you already have: prices, services, terms, your internal FAQ, pages from your site. The agent answers from those documents and names its source. You add or remove a document whenever you like; it takes it into account straight away.

A stack of printed working documents on a wooden desk, a pencil marking a page.
What it knows doesn't come from the internet. It comes from your documents.

When it doesn't know

It says so plainly, rather than guessing at a price or a deadline. It notes the name, the way to reach the person and what they needed, then lets you know.

Early morning behind a shop counter: a person in an apron, a coffee in one hand, a phone in the other.
In the morning, you read what was said — and who to call back.

What you get back

Every conversation arrives in a single inbox, with the contact details captured and the need expressed. You can see at a glance what deserves a call back.

The Synthcraft dashboard, Inbox page: the menu on the left (overview, inbox, leads, calls, booking, prescriptions), and three conversations received from the website, each in its own language.
Conversations arrive in the same place — in the language they happened in.

What's included

Setup
One line of code, about 30 minutes
Documents
No limit on how many
Conversations
No counter
Languages
The visitor's
Sources cited
On every answer
Shared inbox
Included
Contact capture
Included
Hosting
Europe
Are your documents used to train a model
Never
Commitment
None — monthly, cancellable

The price

from CHF 290 / month

Per month, with no setup fee.

Start the subscription

Frequently asked questions

Will my visitors know it's an AI?

Yes, it says so in its first sentence. We prefer your visitors to know: that's where trust is built, and it's also what the Swiss framework expects of us.

And if it doesn't know the answer?

It would rather say it doesn't know than invent something, especially when it comes to a price or a deadline. It then takes the contact details and the reason for the request, and lets you know.

Do my documents stay private?

Yes. They are hosted in Europe and never used to train a model — neither ours nor anyone else's.

Does it answer in German or English?

Yes. It answers in the visitor's language, from the same documents.

And if I want to stop it?

You remove the line of code, or you drop us a note and we take care of it. The subscription is monthly, with no minimum term.

Tell us what takes up most of your time.

We answer within two working days. And if what you need isn't something we do, we'll tell you that too.

French-speaking Switzerland